Frequently Asked Questions
Professional courses from professionals
Frequently Asked Questions
Are the courses nationally recognised?
Our courses are nationally recognised. Except Barista Course and Latte Art Course.
Do you have a dedicated booking office?
Yes! You can book online or at our Bondi Office.
How do I pay for the course? / What payment methods do you accept?
You can pay for the course online by credit/debit card – our site is highly secure. Over the phone by credit/debit card. Or come into our Bondi office.
What do I bring to the class?
Photo ID and a pen.
What do I get when I graduate?
After you have passed your assessments, you will receive a nationally recognised Statement of Attainment or a Certificate.
How long will it take to get my certificate?
For New South Wales, you will receive the following:
- RSA National Statement of Attainment – upon completion
- NSW OLGR Interim Certificate – upon completion
- RSA Competency Photo Card – collect at a Service NSW office
Can you get me a job?
We cannot guarantee a job, but will happily recommend you to one of our many contacts in the industry!
What if I have trouble with written/spoken English for a Course?
Most courses will permit a student to bring a friend to interpret for them during training. If you do need assistance, we ask that you contact first before booking your course so we can advise if there are any restrictions.
If the course permits, you may bring a friend along to the course or, alternatively, you can phone the National Translation service to book an interpreter. Visit the Immigration website for more information about help with translating.